c777c7 Privacy Policy

c777c7 collects personal information from players in Bangladesh in order to provide, operate, and continually improve the services available on the platform. The information we collect falls into two broad categories: information you provide directly to us, and information collected automatically when you use the platform.

Information you provide directly: When you register a c777c7 account, make a deposit, request a withdrawal, complete KYC verification, or contact our support team, you provide us with personal data that may include:

• Your full legal name, as it appears on your government-issued identity document.
• Your date of birth, used to verify that you meet the 18+ age requirement.
• Your residential address in Bangladesh (city, district, and full postal address).
• Your mobile phone number and email address, used for account communications and two-factor verification.
• Copies of identity documents submitted for KYC verification, such as your Bangladesh National ID Card (NID) or passport.
• Your bKash, Nagad, Rocket, or Upay mobile wallet number, used solely to process deposits and withdrawals in BDT.
• Any correspondence, support tickets, or messages you send to c777c7 via live chat or email.

Information collected automatically: When you visit and interact with the c777c7 platform, certain technical data is collected automatically by our systems. This includes:

• Your IP address and approximate geographic location derived from it.
• Device type, operating system version, and browser type and version.
• Session timestamps — when you log in, the duration of your session, and when you log out.
• Pages visited, games played, bet amounts, game outcomes, and in-session navigation patterns.
• Cookie identifiers and similar tracking tokens (see the Cookies section below for full details).
• Transaction logs, including deposit amounts, withdrawal requests, bonus claims, and wagering history.

c777c7 uses the personal data we collect for specific, documented purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The primary purposes for which we process your data are as follows:

Where c777c7 relies on your consent as the legal basis for processing your data — for example, to send you promotional emails about bonuses, new games, or seasonal offers tied to BPL, IPL, Eid, or Pohela Boishakh — you may withdraw that consent at any time by contacting our support team or using the unsubscribe option in any marketing communication. Withdrawing consent will not affect the lawfulness of any processing that took place before withdrawal.

c777c7 uses aggregated, anonymised analytics data to understand how players use the platform, which games are most popular, and where the user experience can be improved. This anonymised data cannot be used to identify individual players and is retained separately from personal data.

c777c7 does not sell or rent your personal data to any third party. However, to deliver our services effectively, we work with a limited number of trusted third-party service providers and may share specific data with them for defined purposes only. All such third parties are contractually bound to process your data securely and only for the purpose for which it was shared.

The categories of third parties with whom c777c7 may share your data include:

• Payment service providers — bKash, Nagad, Rocket, and Upay receive only the transaction data necessary to process your deposit or withdrawal in BDT. c777c7 does not share your full identity profile with payment providers.
• Identity verification services — third-party KYC providers may process copies of your identity documents to verify your identity on behalf of c777c7. These providers operate under strict data processing agreements.
• Game software providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other game studios may receive anonymised session identifiers to enable gameplay. They do not receive your name, contact details, or payment information.
• Fraud prevention and security services — specialised third-party tools may analyse IP addresses, device fingerprints, and transaction patterns to detect and prevent fraud, money laundering, and bonus abuse.
• IT infrastructure providers — cloud hosting and data storage providers who process data on our behalf and are bound by strict data processing agreements.

In addition to the above, c777c7 may disclose your personal data where required to do so by law, court order, or regulatory authority, or where disclosure is necessary to protect the rights, property, or safety of c777c7, its players, or the public.

c777c7 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to understand how players interact with our services. A cookie is a small text file stored on your device by your web browser when you visit c777c7.

The types of cookies used on the c777c7 platform are as follows:

• Essential cookies: These cookies are strictly necessary for the platform to function. They manage your login session, maintain your account authentication state, and ensure secure navigation between pages. The platform cannot function without these cookies and they cannot be disabled.
• Functional cookies: These cookies remember your preferences — such as your preferred language or display settings — so you do not need to re-enter them on each visit. They improve the overall usability of the c777c7 platform.
• Analytics cookies: These cookies collect anonymised information about how players navigate the platform — which pages are visited most, how long sessions last, and where players encounter difficulties. This data is used to improve the platform and is not linked to your personal identity.
• Security cookies: These cookies support our fraud detection and account security systems by helping to identify unusual access patterns or devices not previously associated with your account.

Most web browsers allow you to control or disable cookies through the browser settings menu. Please note that disabling essential cookies will prevent you from logging in to your c777c7 account and using the platform's core features. Disabling analytics or functional cookies will not affect your ability to play but may reduce the personalisation of your experience.

c777c7 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure.

• SSL/TLS encryption: All data transmitted between your browser or device and the c777c7 platform is encrypted using industry-standard SSL/TLS protocols. You can verify this by checking for the padlock icon in your browser's address bar.
• Encrypted data storage: Sensitive personal data, including identity documents and payment account numbers, is stored in encrypted form within access-controlled environments. Encryption keys are managed separately from the encrypted data.
• Access controls: Access to personal data within c777c7's internal systems is restricted on a strict need-to-know basis. Only authorised personnel — such as compliance officers and support agents handling active player queries — can access identifiable personal data.
• Two-factor authentication: c777c7 offers two-factor authentication (2FA) for player accounts as an additional layer of login security. Players are strongly encouraged to enable 2FA to protect their accounts.
• Security monitoring: c777c7's systems are monitored for suspicious activity, attempted intrusions, and unusual access patterns on a continuous basis.
• Incident response: In the event of a data security incident that poses a risk to your rights or freedoms, c777c7 will notify affected players as promptly as reasonably practicable and take immediate steps to contain and remediate the incident.

While c777c7 implements robust security measures, no online platform can guarantee absolute security. You play an important role in keeping your account safe by using a strong, unique password for your c777c7 account, not sharing your login credentials with anyone, and logging out from shared devices after each session.

c777c7 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve any disputes or enforce our agreements.

The general data retention periods applied by c777c7 are as follows:

• Active account data: Personal data associated with an active c777c7 account is retained for the full duration of the account relationship and for a defined period after account closure.
• KYC documents: Identity documents submitted for verification purposes are retained for a minimum of five years following account closure, in compliance with applicable anti-money laundering regulations.
• Transaction records: Financial transaction logs, including deposits, withdrawals, and wagering history, are retained for a minimum of five years to satisfy legal and audit requirements.
• Support correspondence: Customer support tickets and chat logs are retained for up to two years after resolution to assist with dispute management and service quality review.
• Marketing consent records: Records of your marketing consent or withdrawal of consent are retained for the duration of the account plus a reasonable period thereafter, to demonstrate compliance if required.
• Anonymised analytics data: Anonymised usage and analytics data that cannot be linked to an individual player is not subject to the same retention limits and may be retained indefinitely for platform improvement purposes.

When personal data is no longer required for its original purpose and no legal retention obligation applies, c777c7 will securely delete or irreversibly anonymise that data in accordance with our internal data disposal procedures.

As a player on c777c7, you hold a number of rights in relation to your personal data. c777c7 is committed to honouring these rights and will respond to any valid request within a reasonable timeframe. To exercise any of the rights listed below, please contact the c777c7 support team via live chat on the platform.

• Right of access: You have the right to request a copy of the personal data that c777c7 holds about you, along with information about how it is being used and with whom it has been shared.
• Right to rectification: If any personal data that c777c7 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For example, if your registered address or contact number has changed, please contact support to update your records.
• Right to erasure: You may request that c777c7 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (and no other legal basis exists), or where you believe the data has been processed unlawfully. Note that this right is subject to legal retention obligations — we may be required to retain certain data even following a deletion request.
• Right to restrict processing: In certain circumstances, you may request that c777c7 restrict the processing of your personal data — for example, while we are investigating a dispute you have raised about the accuracy of your data.
• Right to object: You have the right to object to the processing of your personal data where c777c7 relies on legitimate interest as the legal basis for that processing. You also have an unconditional right to object to your data being used for direct marketing at any time.
• Right to data portability: Where c777c7 processes your personal data on the basis of consent or contractual necessity and by automated means, you have the right to receive a structured, commonly used, machine-readable copy of that data.
• Right to withdraw consent: Where c777c7 processes your data based on your consent — for example, for promotional communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

If you believe that c777c7 has failed to handle your personal data appropriately or has not adequately addressed your privacy rights request, you have the right to raise a complaint with the relevant data protection authority.

c777c7 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, updates to applicable law, or improvements to the services we offer to Bangladesh players. When material changes are made to this policy, c777c7 will notify active players via a notification on the platform and/or by email to the address registered with your account.

The "Last Updated" date shown at the top of this page reflects the date on which the most recent version of the Privacy Policy came into effect. We encourage you to review this policy periodically. Your continued use of c777c7 following the posting of an updated Privacy Policy constitutes your acknowledgement of the updated version.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way c777c7 handles your personal data, please contact our support team using the details below:

• Live Chat: Available 24/7 directly on the c777c7 platform — the fastest way to reach our support team.
• Email: [email protected] (plain text — not a clickable link; copy and paste into your email client).
• Support Hours: 00:00 – 23:59 Bangladesh Standard Time (BST, UTC+6), seven days a week.

When submitting a privacy-related enquiry or rights request, please include your registered account username or mobile number so that our team can locate your records promptly and respond accurately.